Your wellbeing is our priority

On wibd Responsible Gaming — Stay on the path to safe entertainment

Gaming is about more than winning — it's entertainment. wibd wants you to play in a healthy, balanced, and enjoyable way. Learn about our responsible gaming policy.

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Gaming addiction is a real problem — don't hesitate to seek help

Online gaming is a great source of entertainment, but losing control can make it harmful. wibd is committed to responsible gaming and is ready to offer support when needed. Remember — if gaming starts causing stress rather than enjoyment, it's time to seek help.

Responsible What is Gambling?

Responsible gaming means playing in a way that does not negatively affect other areas of your life. Gaming should be a source of enjoyment — not something that comes at the expense of family, work, or financial stability.

Wibd believes every player should know their limits, stick to them, and seek help when needed. Responsible gaming is not a weakness — it's a sign of good judgment.

The key principles of responsible gaming are straightforward: set a budget and stick to it, define time limits, never chase losses with more bets, and keep gaming balanced with other activities in your life.

Remember: Gaming is for entertainment, not income. Every bet carries the risk of loss — always keep that in mind when you play.

Principles of Responsible Gaming

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Stay Within Your Budget

Only play with money you can afford to lose without affecting your household. Never gamble with borrowed money or your savings.

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Manage Your Time

Set a fixed amount of time for gaming each day. Keep it within the boundaries of family time, sleep, and work.

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Stay in Control

Don't play when you're angry, frustrated, or under stress. Never chase losses by placing bigger bets to win back what you've lost.

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Keep Your Goals Clear

Gaming is for entertainment — not a plan to get rich. Set a limit before every session and stick to it.

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Don't Hesitate to Seek Help

If you feel like you're losing control over your gaming, talk to someone you trust or use wibd's built-in tools.

Wibd's Responsible Gaming Tools

Use these tools to keep your gaming experience safe

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Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once set, limits cannot be easily increased.

Set in Account
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Session Time Limit

Set how long you want to play in a single session. You will receive an automatic alert when the time is up.

Session Controls
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Cooling-Off Period

Temporarily suspend your account for a set period — from 1 day up to 6 weeks.

Take a Break
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Self-Exclusion

Close your account permanently for the long term. Self-exclusion is available from 6 months up to permanent.

Full Protection
Reality Check Reminder

You'll receive pop-up notifications at set intervals reminding you how long you've been playing and how much you've spent.

Loss Limit

Your gaming session will automatically end once you reach a set loss amount — keeping your financial losses in check.

Log in to wibd and go to your account settings to use these tools. Our 24/7 live chat support is always available for assistance.

In Responsible Gaming wibd's Commitment

We believe in actions, not just words

Age Verification

Age verification is carried out at registration on wibd. Users under 18 are strictly prohibited from accessing the platform.

AI-Powered Monitoring

Wibd's AI system detects unusual gaming patterns and alerts users who may be at risk.

Awareness Campaign

Regular information on the signs of gaming addiction and available support is provided in Bangla.

24/7 Support

Live chat support in Bangla is available at all times for any questions about responsible gaming.

Independent Audit

Wibd's responsible gaming policy is regularly audited by independent third-party organizations.

Advertising Policy

Wibd never targets minors or problem gamblers with advertising.

Yourself Ask a Question

The early signs of a gaming problem are often hard to spot on your own. Ask yourself the questions below. If you answer "yes" to several of them, consider seeking help.

1

Have you spent beyond your gaming budget and felt regret afterward?

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Do you feel the urge to place larger bets to chase back money you've lost?

3

Have family or friends expressed concern about your gaming?

4

Have you cut back on work, sleep, or time with family to play?

5

Do you feel restless or irritable when you can't game?

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Have you taken out loans or lied to fund your gaming?

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If you answer "Yes" to two or more questions, it's important to seek help. Contact wibd Support or consider self-exclusion.

Problem GamingSigns of

Gaming addiction or problem gambling can affect anyone at any age. Watch out for the following signs:

  • Continuing to play despite financial difficulties.
  • Repeatedly trying and failing to stop gaming.
  • Lying to family or at work about gaming.
  • Feeling anxious, irritable, or losing your temper when you cannot play.
  • Skipping social events or family responsibilities to play.
  • Seeking greater thrills by taking on more risk.
  • Sleep problems or physical illness due to gaming-related stress.

Remember: Gaming addiction is a mental health issue — there is no shame in it. With the right support, it can be overcome.

National Mental Health Helpline (Bangladesh): Kaan Pete Roi — 01779-554391 (for information purposes only; direct calls cannot be made from this page).

How to Self-Exclusion Activate

Protect yourself in just a few simple steps

1
Log In to Your Account

Log in to your wibd account and click the profile icon in the top right corner.

2
Responsible Gaming Settings

Find the "Responsible Gaming" section in your account settings. All tools are available there in one place.

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Choose Self-Exclusion

Choose how long you want to take a break — from 1 week to permanent.

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Confirm

Once your decision is confirmed, your account will be locked for the specified period. You will receive a confirmation by email.

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Once self-exclusion is active, the account cannot be reactivated before the period ends. wibd respects this decision — requests to unlock an account before the set time will not be accepted.

Guide to Using Other Tools

💳 Set Deposit Limit

Set daily, weekly, or monthly deposit limits in your account settings. Decreasing your limit takes effect immediately. Increasing it requires a 24-hour waiting period.

⏱️ Set Session Time

Set a session time limit when you start playing. When the time is up, a pop-up will appear and you will need to make a conscious decision to continue.

🔔 Reality Check Setup

Enable this feature to receive reminders every 15 minutes, 30 minutes, or 1 hour.

❄️ Cooling-Off Period

Activate a cooling-off period from 1 to 42 days to take a short break. You will not be able to log in during this time.

Frequently Asked Q&A

Common Questions About Responsible Gaming

No. Once self-exclusion is activated, it cannot be cancelled before the set period ends. Self-exclusion periods under 6 months will not be reconsidered. This is intentional by design — to prevent impulsive decisions from overriding your commitment.

You may withdraw any remaining balance before activating self-exclusion. During the exclusion period, access to your account will not be possible. Your funds remain safe with wibd and will be accessible again once the exclusion period ends.

Yes, deposit limits can be increased, but not immediately. After submitting a request to raise your limit, you will need to wait up to 24 hours. This gives you time to reconsider your decision. Decreasing a limit is always instant.

Not directly, as third parties cannot manage an account for security reasons. However, family members can contact wibd Support to raise concerns, and our support team will take appropriate action. An individual can also activate self-exclusion with the help of our support team.

No, wibd is a gaming platform, not a healthcare provider. However, we offer the tools, information, and support you need, and can help you find professional assistance. For gaming addiction, consulting a mental health professional is the most effective course of action.

Play Responsibly, Stay Positive

Wibd wants you to enjoy gaming — safely, within your limits, and with your family in mind. Register today and make use of our responsible gaming tools.

Online gaming is for players aged 18 and above. Terms and Conditions Read.

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